Privacy Policy

Last updated: [4th January 2026]

1. Introduction

The unifylingua.com website and related services (collectively, the “Site”) are owned and operated by unifylingua (“unifylingua,” “we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you access or use our Site, including our language-learning lessons, quizzes, educational content, and live 1-to-1 sessions (collectively, the “Services”).

This Privacy Policy should be read together with our Terms & Conditions. Capitalized terms not defined here have the meanings given in the Terms.

This Policy applies to users located in the United States, including residents of states with specific privacy laws such as California, Virginia, Colorado, Connecticut, and Utah.

2. Scope and Applicability

This Privacy Policy applies when:

  • You visit or browse the Site

  • You create or use a unifylingua account

  • You purchase or access lessons, quizzes, or live sessions

  • You communicate with us via email, forms, or customer support

  • You receive marketing or informational communications from us

If unifylingua Services are provided to you through a third party (for example, an employer, school, or organization), that third party may be the primary controller of your data, and unifylingua may act as a service provider or processor on their behalf. In such cases, we encourage you to review the privacy notice provided by that organization.

3. Categories of Personal Information We Collect

Depending on how you interact with the Site, we may collect the following categories of personal information:

a. Identifiers

  • Full name

  • Email address

  • Username or account ID

  • Profile photo (if uploaded)

  • Language preferences and learning level

b. Commercial Information

  • Records of products or services purchased

  • Payment status and transaction history

  • Subscription or package details

Note: Payment card details are processed securely by third-party payment processors. unifylingua does not store full payment card numbers.

c. Internet and Technical Information

  • IP address

  • Browser type and version

  • Operating system

  • Device type

  • Log files and access times

d. Learning and Usage Data

  • Lesson completion

  • Quiz responses and results

  • Session bookings and attendance

  • Tutor feedback and learning progress

e. Communications

  • Emails or messages sent to us

  • Customer support interactions

  • Feedback or survey responses

f. Marketing and Preferences

  • Newsletter subscriptions

  • Communication preferences

  • Engagement with emails or promotions

4. Children’s Privacy

unifylingua Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us without parental consent, please contact us immediately at info@unifylingua.com so we can take appropriate action.

5. How We Collect Personal Information

We collect personal information through:

  • Direct input during registration or purchase

  • Your participation in lessons, quizzes, or live sessions

  • Cookies and similar tracking technologies

  • Communications with customer support

  • Voluntary submissions (forms, feedback, surveys)

6. Purposes for Processing Personal Information

We process personal information for the following purposes:

a. Account Creation and Management

  • Registering and authenticating users

  • Maintaining user profiles

  • Providing access to Services

b. Service Delivery

  • Delivering lessons, quizzes, and live sessions

  • Scheduling and managing sessions

  • Tracking learning progress and continuity

c. Payments and Transactions

  • Processing payments

  • Issuing invoices or receipts

  • Preventing fraud and unauthorized transactions

d. Communications and Support

  • Responding to inquiries and support requests

  • Sending service-related notices

  • Managing complaints or technical issues

e. Marketing and Engagement

  • Sending newsletters or updates (with consent)

  • Providing recommendations or service updates

  • Informing users of new features or offerings

f. Platform Improvement and Analytics

  • Understanding how users interact with the Site

  • Improving functionality, usability, and content quality

  • Conducting internal research and quality assessments

7. Legal Bases for Processing (U.S. Context)

We process personal information under the following legal and business bases:

  • Performance of a contract (to provide requested Services)

  • Legitimate business interests (platform security, improvement, analytics)

  • User consent (marketing communications, optional features)

  • Compliance with legal obligations (tax, fraud prevention, regulatory requirements)

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core site functionality

  • Remember user preferences

  • Maintain login sessions

  • Analyze usage and performance

You may manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.

9. Disclosure of Personal Information

We may share personal information with:

a. Service Providers

Trusted third parties who assist us with:

  • Hosting and infrastructure

  • Payment processing

  • Analytics and performance monitoring

  • Customer support tools

  • Email and communication services

These providers are contractually required to protect personal information and use it only for authorized purposes.

b. Legal and Compliance

We may disclose information if required by law, regulation, subpoena, court order, or to protect the rights, safety, or integrity of unifylingua, users, or others.

10. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, including:

  • While your account remains active

  • To fulfill contractual obligations

  • To comply with legal and regulatory requirements

  • To resolve disputes or enforce agreements

Once no longer required, personal information is securely deleted or anonymized.

11. Your Privacy Rights (U.S. Residents)

Depending on your state of residence, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Opt out of marketing communications

  • Limit use of certain personal information

California Residents (CCPA / CPRA)

California residents have the right to:

  • Know what personal information is collected and why

  • Request deletion of personal information

  • Opt out of the sale or sharing of personal information

unifylingua does not sell or share personal information as defined by the CCPA/CPRA.

To exercise your rights, contact us at info@unifylingua.com.

12. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify users via the Site or email where appropriate. Continued use of the Site after changes constitutes acceptance of the updated Policy.

14. Contact Information

For questions, concerns, or requests related to this Privacy Policy or your personal information, please contact:

Email: info@unifylingua.com
Website: https://unifylingua.com